INFORMATION
WHO AM  I ? I am an Ex-Police Officer and former Trading Standards Enforcement Officer with a total of 20 years experience in consumer complaints and prosecution work .

I am a member of the
TRADING STANDARDS INSTITUTE
and the holder of
A DIPLOMA IN CONSUMER AFFAIRS.

 

HOW CAN  I  HELP ? I offer advice, information and assistance in most aspects of Consumer Law and help in pursuing claims through the Small Claims Division of the County Court.
I enjoy the support of a network of expert witnesses, consulting engineers and solicitors to assist with your case.

 

When tempers fray and frustration sets in,the help and weight of a third party often effectively resolves disputes at an early stage thus minimising litigation costs. My aim is to settle out of court wherever possible.

EXAMPLE 1

Mr "X" advertised his car for sale in the local press .The advert said "VGC". The car had a major defect unbeknown to Mr "X".The buyer sued for misrepresentation in the sum of £1500.00.
On advice Mr "X" used my services and mitigated his losses to £200.00.
Cost £120.00
EXAMPLE 2 Miss "Y" part exchanged a car at a garage. The garage undertook to discharge the outstanding finance on her car but then went bankrupt. The finance company sued Miss "Y" for £5000.00.
On advice Miss "Y" successfully defended her case. She was not liable for the outstanding finance.
Cost £75.00
EXAMPLE 3 A self employed builder built an extension and patio for a customer to the value of £10,000.00. The customer failed to pay an outstanding amount of £2,900.00 and alleged faulty workmanship. On advice the builder sued and received payment in full plus 12 months interest.
Cost £220.00.
 
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